Person Centred Care

Working with families, each new resident receives a full assessment of their individual care needs before admission. This not only includes physical elements, but we also take time to understand people’s personal backgrounds such as social, educational and religious needs and interests as well as basic likes and dislikes.

This enables us to construct a responsive personal care plan, which will not only involve the resident but will also be constantly monitored with relevant changes implemented when appropriate. This flexible plan details action needed to be taken by staff to ensure all aspects of the residents’ health, personal and social needs are met.

Residents personal needs continue to be addressed throughout the night as our team are always available 24/7.